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Exporting to Excel

New Member
Posts: 3
Country: USA

Exporting to Excel

I just opened our ACT database on a new computer and now I can't export to excel.  The icon on the toolbar is greyed out.  Is there any reason for this? On the previous computer, there was no problem exporting.  No other changes were made besides it's a brand new computer.

Silver Contributor
Posts: 1,813
Country: USA

Re: Exporting to Excel

Make sure you have a version of Office that is supported by your version of ACT. For example, Office 2010 will not run on ACT 2010 without a piece of add on software.  ACT 2011 will run with Office 2010.

 

Also, make sure you are in the list view and not the detail view.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 14,384
Country: Australia
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Exporting to Excel

If you do not have a supported version of Excel installed, an alternative would be to go to File > Export and export the data as .csv (text) file. This file can then be opened in Excel.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.