01-30-2013 05:44 AM
I have 2 act databases 1 for prospects & 1 for customers . I am trying to export a contact that is on prospects but now become a customer - I keep getting the error message "Length cannot be less than zero. Parameter name; length" Can anyone help please?
01-31-2013 05:32 AM
01-31-2013 08:23 AM
we are currently working on a Service that monitors the database, and when ever a contact is droped into a specific group, the contact & History, Activity (optional) is created in a second database, and will be (optional) deleted in the first.
If this is what you are looking for, pls contact me under +44 203-0269402
02-01-2013 05:47 AM
Are you able to export a test contact from the demo database (or create a new test database)?
Also test exporting to the demo/test database. Is that successful?
The idea is to determine which database has the issue, the source or the target.
02-01-2013 06:56 AM
I can export from the the Demo to my customer database, but have different problems on mapping stage if I try to go from my prospects to the demo! - making some progress!! next idea please
02-05-2013 07:49 AM
I specify the destination, select current record, then in 4 of 6 i am selecting the address & clicking on the arrow so it says 1 of 1 then in 5 of 6 I am selecting include attachments as well as already selected Include other users public activites, then on 6 of 6 it says This export cannot be compleated click details for more infomation when I do this it says Length cannot be less than zero Parameter name : length & then I have to cancel as I can t go any further