01-04-2009 06:26 PM
I'm trying to import 350 contacts into ACT. The wizard goes through it's process and behold, the # of contacts I have is no different than what I started with. Does anyone know why this is and what I need to do? I'm trying to start 2009 organized and this is frusrating; I've spent the last two days of holiday dealing with this.
01-04-2009 09:53 PM
04-27-2009 08:33 AM
PLEASE HELP! =(
I am having the exact same problem. I have been trying to import an excel sheet full of over 4000 contacts into the database all morning. I have tried every option through the Import Wizard. I have searched multiple sites (with step by step instruction) and review plenty of reviews here. Seems as though a lot of people are having the same problem, on something that was eluded to be a simple, basic task. ( All though they offer an Add-on, but this program already has this installed, so I don't see the need in anymore additional purchases?!?)
Here's exactly what I did:
1.) I backed up my database.
2.) Went through Prefrences to check the duplicate settings and change to Company, Contact, and Phone.
3.) Set to notify me of duplicates.
4.) Changed the excel sheet setting to a csv format.
(Also, went back a second time after failed attempt to make sure there aren't any empty rows, column,etc, upon advice.)
5.) Taken every step in the import wizard, correctly.
6.) Mapped it accordingly.
To find the end result the same as it was before.
Note: I am not starting a complete new database I am adding more company contacts.
FYI: I am using Excel 2007 and Act Vers. 11.0
Sincerly Frustrated New ACT User =(
( I am willing to try anything else, I have approx. another 30,000 to 40,000 contacts that will need to be entered in the same manner from Excel, there is abs no way we have the time-frame to manually enter this information.)
04-27-2009 10:39 AM