Community
Showing results for 
Search instead for 
Do you mean 
Reply

Error while adding new contact

Accepted Solution Solved
Copper Super Contributor
Posts: 18
Country: United_Kingdom
Accepted Solution

Error while adding new contact

Hi,

 

Our client is facing an error. On adding a new contact the application correctly displays a fresh contact form, however if the user now wants to ignore the data entry and click on the navigation arrows or on the company link the error pop for mandatory field is shown as ACT tries to save/update the record and does not allow the user to proceed ahead until and unless the mandatory fields for a new contact is filled and a new contact is created.

 

Could you please let me know if this is a bug and if there is any identified solution.

 

Thanks

 

Satyajit

 

 


Accepted Solutions
Solution
Accepted by topic author satyajit_singh
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 18
Country: United_Kingdom

Re: Error while adding new contact

Thanks Greg, that works. 

Thanks

Satyajit

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: Error while adding new contact

Working as designed. 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 18
Country: United_Kingdom

Re: Error while adding new contact

Thanks for your quick response.

What if the user wants to cancel the current add contact operation and do something else. Would it need any customization via SDK?

 

Thanks

Satyajit

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error while adding new contact

Satyajit,
Records are updated and created dynamically in SQL. You cannot cancel a record creation, so you would need to delete the contact (right-click, Delete).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Solution
Accepted by topic author satyajit_singh
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 18
Country: United_Kingdom

Re: Error while adding new contact

Thanks Greg, that works. 

Thanks

Satyajit