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****Error when trying to open ACT 2012 ****

Accepted Solution Solved
Copper Elite Contributor
Posts: 148
Country: United States
Accepted Solution

****Error when trying to open ACT 2012 ****

Any reason for this error when trying to open ACT Prem 2012 ? Thx.

 


Accepted Solutions
Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ****Error when trying to open ACT 2012 ****

Hello briannydish,
See if the suggested solutions in this Knowledgebase article help resolve the issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2586...

The error may have been caused by a Microsoft security update. If you are using Vista or Windows 7, please ensure that User Account Control is disabled (Control Panel > User Accounts).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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All Replies
Copper Elite Contributor
Posts: 148
Country: United States

Re: ****Error when trying to open ACT 2012 ****

Resokltion of the dependency failed, type •

"Act.UI.ActApplication", name = -. e>aption message is: 1he

o.nent bAd operation (lUd key a.ld Key(Act.UI.ActApplication,

rol]) failed: Systern.Rt.ntine.Se;alization.SerialzatianException:

Binary stream Y1 does not con lSI a volid E!inaryHeader. PossiJie

cau56 are inva5d stream or object version change between

serialization and deserialization.

at

Systtm.Runtime .Serialization.Formatters.Binary. BinaryParser .R

unO

at

System.Runtime.Serialization.Formatters.Binary .ObjectReader .De

serlalize(HeaderHandler handler, _BinaryParser serParser,

Boolean fCheck, Boolean isCrossApp()omain, IMethodCaiiMessage

methodC••,c=sage)

at

Systern.Rt.ntine.Seriaization.F«mat1e's.Bnary.~tter.

Deseriallze(Stream serializationStream, HeaderHancler hancle<,

Boolean fO>ecl<, Boolean isCrossAppOomaln, !MethodCaDMessage

meltlodCai!Message)

at Act.UI .Core .CustomCommandHel~r .Oeserialize(String

fileName) (Strategy type BuildPianStrategy, index 3)

Copper Elite Contributor
Posts: 148
Country: United States

Re: ****Error when trying to open ACT 2012 ****

BTW,....the error noted was copied from a "Print Screen into Adobe and converted to OCR. This is the reason for the grammar issues, not a virus. 

 

Still cant imagine why I am all of a sudden getting this error.

Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ****Error when trying to open ACT 2012 ****

Hello briannydish,
See if the suggested solutions in this Knowledgebase article help resolve the issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2586...

The error may have been caused by a Microsoft security update. If you are using Vista or Windows 7, please ensure that User Account Control is disabled (Control Panel > User Accounts).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Elite Contributor
Posts: 148
Country: United States

Re: ****Error when trying to open ACT 2012 ****

Resolved the issue:

 

Went into actdiag, database, tools, then deleted the "preferences". Done.

 

I am back running ACT 2012 Prem. Whoo hoo !!!

 

I honestly felt like someone has stolen my wallet. I didnt realize how much I depend on ACT. SCARY !!!

New Member
Posts: 4
Country: USA

Re: ****Error when trying to open ACT 2012 ****

Hello & Thanks!

 

Some what happy someone else had the exact same problem before me which led me to the fix.

Deleting Preferences did the trick and the instructions below were simple ans spot on.

thought I'd leave this link for the next guy.

 

JH

 

 

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/25865