07-20-2010 02:41 PM
I have recently upgraded my system to windows 7 from XP at work. I use ACT version 18.104.22.1687 and all was well when running reports until now. Proven fact is i have just gone back to my old pc, used by another person now, logged in and all was fine again.
I open the report launcher as normal..get the report template that i and others alays use, select All contacts and OK
Report then asks me for login details so type them. Click OK
Next i should normaly be able to give a date etc and receive a report. Instead now i get the error message:
Unable to get the window handle for the 'AxCRViewer9' control. Windoelwss ActiveX controls are not supported.
can anyone assist?
many thanks in advance.
07-20-2010 02:56 PM
couple things. ACT v11 is not supported by Windows 7. This could be part of your problem.
Also, ACT reports do not require you to login. You must be using a crystal report viewer.
Your problem (assuming both will work with Windows 7, which I doubt), is with the Crystal report viewer.
Only thought would be to make sure UAC is off in Windows 7.