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Error when importing to ACT!

New Member
Posts: 16
Country: USA

Error when importing to ACT!

Hello,

 

I receive an error message when I try to export to ACT! from Contact Capture or Card Scan.

 

"Error exporting to Act!: Error logging onto database. Attempted to read or write protected memory. This is often an indication that other memory is corrupt."

 

This never happened before - does anyone know how to fix this?

 

I am using ACT!  Premium for Workgroups 2006 Version 8.0.0.182

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error when importing to ACT!

I'd try this ACT! Knowledge Base article - http://tinyurl.com/525voh

 

I'd also update your system to ACT! 8.02 and Hotfix 5

 

You can download the current patch from http://www.act.com/support/updates/index.cfm and you can get Hotfix 5 from this ACT! Knowledge Base article - http://tinyurl.com/4mj5nb