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Error when creating a look up after a search: "Object reference not set to an instance of an object"

New Member
Posts: 3
Country: USA

Error when creating a look up after a search: "Object reference not set to an instance of an object"

Hello,

 

I've seen this topic on this board in ohter discussions but haven't seen a fix that workls for me.  I updated to Act! Pro 2011 Version 13.0.401.0 back in September 2010 from Act! 2006 because I got a new computer and ACT 2006 was not compatable with Windows 7.   I really see no benefits whatsoever in the Pro 2011 and basically, with all the little problems I've had with the upgrade, I'm wishing I just went with a different database. 

 

I do a lot of keyword searches and when the seach is complete I like to click on "Create Lookup" so I can page through the 50 ~ 100+ contacts that have the keyword to see my notes on each contact.  But when I click on "Create Lookup" I get: "Object reference not set to an instance of an object".  Subsequetnly, I have to click on each contact one at a time to see the detail version whcih is maddening.

 

Has anyone else had this problem and fixed it??  Please help.

 

Thanks,

MIke

 

PS. I also get this error when trying to create mailing labels....

New Member
Posts: 3
Country: USA

Re: Error when creating a look up after a search: "Object reference not set to an instance of an object"

Sorry,  I misakenly posted this under the ACT! Premium forum.   I reposted it under the Act! forum....

New Member
Posts: 1
Country: USA

Re: Error when creating a look up after a search: "Object reference not set to an instance of an object"

I'm experiencing the same problem. I've rebuilt, repaired, re-indexed and still have the same problem. Suggestions?