09-01-2017 05:59 AM
Thanks for the follow up.
How do I remove preferences?
Will it just reset toolbar customizations or will it also remove custom short cut keys that I have created?
09-01-2017 06:49 AM
Here is the article which guides on resetting preferences: KB 14770 - How to rebuild the Act! Preferences file
It will reset any customisation that may have been created from menu's, toolbars, shortcuts, and customised columns
you can take a backup of your personal files via: KB 19251 - How to Backup and Restore Personal Files in ACT! - however i have not had consistant experiences with this function.
If it would be possible to make use of the extra bar it maybe preferred to resetting customisation.