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Error saving design layout change. Access is denied

New Member
Posts: 47
Country: United States

Re: Error saving design layout change. Access is denied

Thanks for the follow up.

 

How do I remove preferences?

 

Will it just reset toolbar customizations or will it also remove custom short cut keys that I have created?

Moderator
Posts: 451
Country: United_Kingdom

Re: Error saving design layout change. Access is denied

Here is the article which guides on resetting preferences: KB 14770 - How to rebuild the Act! Preferences file

 

It will reset any customisation that may have been created from menu's,  toolbars, shortcuts, and customised columns

you can take a backup of your personal files via: KB 19251 - How to Backup and Restore Personal Files in ACT! - however i have not had consistant experiences with this function.

 

If it would be possible to make use of the extra bar it maybe preferred to resetting customisation.