Community
Showing results for 
Search instead for 
Do you mean 
Reply

Error: "Error retrieving contact keys" When Scanning For Duplicates

Copper Contributor
Posts: 13
Country: India

Error: "Error retrieving contact keys" When Scanning For Duplicates

Hi All,

 

One of my client using ACT Premium 11.1 and had approx 1 Lakh data init, now when he does some look up he gets Error "Error: "Error retrieving contact keys" When Scanning For Duplicates"

had any one came accross with this issue... please give me the solutions.

 

Thanks in Advance

 

Aasmi

Moderator
Posts: 4,395
Country: USA

Re: Error: "Error retrieving contact keys" When Scanning For Duplicates

Hello Aasmi,

 

Do you get the same error in a different database?  Try running database maintenance from actdiag.

 

Database Rebuild and Repair Procedures