10-15-2018 08:54 AM
Back up your Act! database (File menu - Backup - Database - Click Browse to do the backup in the documents folder - Then make a copy of this ZIP file on a USB drive or external disk for more security) and close Act!
Keep in mind that this service is active
If it was stopped, start it and try the search again
Also keep in mind this article CLICK HERE
Good luck and best regards...
10-15-2018 12:55 PM
...If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck
DO NOT FORGET TO BACKUP YOUR DATABASE DAILY - and place a copy of that ZIP file in a USB memory or external disk for more security
in case your computer or server's hard drive is damaged