08-04-2014 10:35 AM
I had previously installed ACT! 16 and HF 5. I had also installed SP1 and SP1 HF1. Unfortunately it was necessary to do a reinstall, so I wiped the ACT clean and started over again. Base install, fine. HF 5, no problem. But SP1 keeps failing after downloading, with an error message that the version of ACT! is not compatible with the SP. If anyone has any idea why this happens, I'd appreciate your help.
Thanks in advance.