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Error messages - possibly MS Word related??

Copper Contributor
Posts: 69
Country: UK

Error messages - possibly MS Word related??

Hi,

 

I've been getting a variety of odd ACT error messages recently after a very smooth initial ride with v10 (v9 was SO buggy).  The only thing I can think has changed is that I recently switched Outlook to use MS Word as its email editor - because Act will let me for the first time.  text of the pop-up ACT errors includes stuff like:

 

"Exception from HRESULT: 0x800A16C1"

 

"Transaction (Process ID 62) was deadlocked on lock resources with another process and has been chosen as the deadlock victim.  rerun the transaction."

 

"Call was rejected by callee. (Exception from HRESULT: 0x80010001 (RPC_E_CALL_REJECTED)"

 

Great messages eh?  Has any else experienced these - or can suggest what caused them and how to eliminate them?

 

Andy

Nickel Super Contributor
Posts: 843
Country: United States

Re: Error messages - possibly MS Word related??

Just found this...

This problem occurs because the Show all windows in the taskbar option is not enabled in Word.

Tools | Options |View (Word 2003).

Rita Kogstad
RKA Associates
Stamford, CT
Copper Contributor
Posts: 69
Country: UK

Re: Error messages - possibly MS Word related??

Thanks ritakog,

 

Sadly (though I AM using Word 2003) that option is already checked as enabled.  Where did that idea come from?  Any more info, anyone?

 

Andy

Copper Super Contributor
Posts: 59
Country: USA

Re: Error messages - possibly MS Word related??

[ Edited ]

That also didn't work for us.

 

We also get this message when closing an outlook message. Any help would be appreciated.

 

Thanks in advace

Message Edited by hugovale on 07-28-2008 02:13 PM
Hugo Vale
Datastream Custom Solutions
http://www.datastreamcs.com