4 weeks ago
We are having issues with a field in our database. We have a field called "Patron of Pharmacy", and there is a pull-down menu with
pharmacy names like "Walgreens Pharmacy","Smith Pharmacy", etc.
When "Walgreens Pharmacy" is selected, we can no longer save a record, and this error shows:
"One or more errors have been detected. Place your mouse on the red error indicator to display the error message."
Then, when I place my mouse over the red indicator next to the field, I get the following error message.
"Only list values are allowed for "field name". Please select a value from the list."
We can't save the record using the original item, "Walgreens Pharmacy". Just to get by, we had to create a new item called "Walgreen's Pharmacy" with an apostrophe. That is allowing us to save the record without error.
I know it's possible to transfer all our existing contacts from "Walgreens" to "Walgreen's" but why would this happen in the first place, and how do we prevent something like this from happening in the future?
- Version of Act! you are using:
On Windows 10 workstations: Act Premium 184.108.40.206 , Update 4
On Windows 2016 Server: Act Premium Web 220.127.116.11 , Update 4
- If the issue involves Microsoft Office (Outlook, Word , Excel), state the version of Office you are using
- Is your database on your local machine (private database) or is it being shared from a server (shared database)?
Shared from a server.
- Operating system you have Act! installed on (i.e., Windows 7, Windows 8)
Windows 10 on the workstations. Windows Server 2016 on the Act server.
3 weeks ago