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Error message when

New Member
Posts: 1
Country: USA

Error message when

upgraded from Act 2006 to Act 2008.  Now when I go Write letter, I get the following error code: Retreiving the Com class factory for componet with clsid ({------------} failed due to the following error: 800-40154
Operating system Vista.  did the updates to 10,01
Platinum Elite Contributor
Posts: 14,789
Country: Australia

Re: Error message when

Did you have 2006 installed on Vista?
Have you modified the Letter template?