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Error message when previewing new contact report template

New Member
Posts: 1
Country: United States

Error message when previewing new contact report template

[ Edited ]

Hi. Can anyone tell why is it that when I am designing a contact report and I want to see a print preview a box pops out saying this,

 

Grid should contain 32 digits and 4 dashes (xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx) 

 

 

Subject edited to reflect actual issue

Message Edited by ghollister on 07-24-2009 11:09 AM
Platinum Elite Contributor
Posts: 6,668
Country: USA

RE: Error message when previewing new contact report template

[ Edited ]

Your report template is corrupted.

 

 

Subject edited to be in line with main post

Message Edited by ghollister on 07-24-2009 11:11 AM
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: RE: Error message when previewing new contact report template

Just to be clear, the error message is actually "GUID should contain 32 digits with 4 dashes".

 

You may be able to correct this error by adding the ContactID field as a hidden field to your report template.

 

- Click Field on the left to add a new field

- Select the ContactID field and add it to the to the Report Header section of your template 

- Press the F4 button to display the Properties window on the right

- Highlight the field label and the field box for the ContactID field

- In the Properties window, change the value of Visible to "False" to make the field hidden

- Save the report and go to File/Run to test

 

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.