06-16-2010 08:06 AM
I'm using Act Premium 2010 on Windows 7. Everything was working fine but all of a sudden I can't load my customized page layout and get the following error message, "Error loading the page". The problem is on the computer that stores the main database. The remote databases work fine. Please help.
06-16-2010 08:20 AM
Look at the possibility of a corrupted layout. On the master database, can you view other layouts? If so, copy the layout form the remote layout to the master and you should be good to go.
We have seen corrupted layouts in sync environments. You may see dates appended to the layout name. If so, choose the one with the longest name, that usually works. You can go in and rename the layouts if this is the case in windows explorer.