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Error loading the layout

New Member
Posts: 1
Country: USA

Error loading the layout

Hello.

 

My company had designed a layout years back and today I was trying to add a field/drop-down box. It did not work quite like I'd hoped and now when I try to load that specific layout, I get the message "Error loading the layout".

 

Has anyone run into this problem? Is there a quick fix?

 

I appreciate the help in advance.

 

Josh

Silver Contributor
Posts: 1,813
Country: USA

Re: Error loading the layout

Error loading layout is usually corrupted.  Restoring from backup is one option. Before you do that, go to the layouts tab and verify that you are on the correct layout or at least don't have another copy there. We have seen dates appeneded to layouts making previous versions corrupted.

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Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 4
Country: United_Kingdom

Re: Error loading the layout

I've had similar problem when I added few fields on main database based on the server.

In may case what worked was finding the layout location on my computer and checking if I had the permission to all of them. Apparently  the layout I wanted to load in, the permission rules were assigned only to my as an Administrator of the computer but not as user. ( I've got only one user on my computer)

how to find location of your layouts please refer to the link below

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1420...