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Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

Nickel Super Contributor
Posts: 397
Country: USA

Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

ACT! 2013 - Outlook 2007

 

When I try to synchronize the calendar of ACT! With Outlook I get the following error mansaje

 

Error in_HrGetIDsFromNames: 800706BA

 

ATTACHED FILE

 

thanks

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

[ Edited ]

The error mentions 'redemption', so try registering redemption.dll: KB Article 23311

The 800706a part can often refer to the RPC server.  Have a look at this article for RPC Server errors: KB Article 13779

 

Beyond those steps:

- Did this ever work?

- What is OS?

- Have you tested with a different database?

- Have you tested with a different Outlook Profile?

 

Greg Martin
Sage
New Member
Posts: 1
Country: Canada

Re: Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

I am getting the same thing - just upgraded to Outlook 2016 and syncing and getting the same message... the links to those Articles are now broken.. help!

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

Hi Claire,

I have amended the links above. Please try the solutions detailed in the articles.
Please can you also let us know what version of Act you are running?