Error in_HrGetIDsFromNames: 800706BA When I try to synchronize the calendar

[jotero]

ACT! 2013 - Outlook 2007

When I try to synchronize the calendar of ACT! With Outlook I get the following error mansaje

Error in_HrGetIDsFromNames: 800706BA

ATTACHED FILE

thanks

Error in_HrGetIDsFromNames 800706BA.jpg ‏33 KB

[gmartin]

The error mentions 'redemption', so try registering redemption.dll: KB Article 23311

The 800706a part can often refer to the RPC server.  Have a look at this article for RPC Server errors: KB Article 13779

Beyond those steps:

- Did this ever work?

- What is OS?

- Have you tested with a different database?

- Have you tested with a different Outlook Profile?

[clairedrage]

I am getting the same thing - just upgraded to Outlook 2016 and syncing and getting the same message... the links to those Articles are now broken.. help!

[Gary W]

Hi Claire,

I have amended the links above. Please try the solutions detailed in the articles.
Please can you also let us know what version of Act you are running?