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Error With Outlook Plugin And Accepting New Meeting Requests

New Member
Posts: 4
Country: United States

Error With Outlook Plugin And Accepting New Meeting Requests

One user on our team has been experiencing a very frustrating error with ACT and the Outlook plugin.

 

Here's the deal:

 

Whenever he accepts a meeting request in Outlook, ACT tries to attach it but encounters an error. We've tried to have our outside vendor support help us and have had no success. Currently we have the plugin disabled but would like to get to the bottom of the issue. Or if that's not possible, is there a way to disable the synching of meetings with ACT?

 

Below is the error we receive:

 

Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

 

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

 

************** Exception Text **************

System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

   at System.Drawing.SafeNativeMethods.Gdip.GdipDrawRectangleI(HandleRef graphics, HandleRef pen, Int32 x, Int32 y, Int32 width, Int32 height)

   at System.Drawing.Graphics.DrawRectangle(Pen pen, Int32 x, Int32 y, Int32 width, Int32 height)

   at Act.Shared.Windows.Forms.GenericComboBox.GenericComboBox_Paint(Object sender, PaintEventArgs e)

   at System.Windows.Forms.Control.OnPaint(PaintEventArgs e)

   at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)

   at System.Windows.Forms.Control.WmPaint(Message& m)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

   at System.Windows.Forms.ContainerControl.WndProc(Message& m)

   at System.Windows.Forms.UserControl.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

 

************** Loaded Assemblies **************

mscorlib

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3634 (GDR.050727-3600)

    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

----------------------------------------

Act.Framework.Interop

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Framework.Interop/14.1.108.0__ebf6b2ff4d0a08aa/Act.Framework.Interop.dll

----------------------------------------

System

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3634 (GDR.050727-3600)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

Act.Framework

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Framework/14.1.108.0__ebf6b2ff4d0a08aa/Act.Framework.dll

----------------------------------------

System.Core

    Assembly Version: 3.5.0.0

    Win32 Version: 3.5.30729.1 built by: SP

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll

----------------------------------------

Act.Shared.Diagnostics

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Diagnostics/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Diagnostics.dll

----------------------------------------

Microsoft.Practices.Unity

    Assembly Version: 1.2.0.0

    Win32 Version: 1.2.0.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Practices.Unity/1.2.0.0__31bf3856ad364e35/Microsoft.Practices.Unity.dll

----------------------------------------

Microsoft.Practices.ObjectBuilder2

    Assembly Version: 2.2.0.0

    Win32 Version: 2.2.0.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Practices.ObjectBuilder2/2.2.0.0__31bf3856ad364e35/Microsoft.Practices.ObjectBuilder2.dll

----------------------------------------

Act.Shared.Utilities

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Utilities/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Utilities.dll

----------------------------------------

Act.Shared.Config

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Config/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Config.dll

----------------------------------------

System.Xml

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

Act.Shared.Collections

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Collections/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Collections.dll

----------------------------------------

C1.Win.C1Spell

    Assembly Version: 1.2.20041.42

    Win32 Version: 1.2.20043.50

    CodeBase: file:///C:/WINDOWS/assembly/GAC/C1.Win.C1Spell/1.2.20041.42__f6f2c1ef135ddbd4/C1.Win.C1Spell.dll

----------------------------------------

System.Drawing

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3639 (GDR.050727-3600)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

System.Windows.Forms

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3637 (GDR.050727-3600)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System.Configuration

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

Act.CompositeExtensions.Unity

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.CompositeExtensions.Unity/14.1.108.0__ebf6b2ff4d0a08aa/Act.CompositeExtensions.Unity.dll

----------------------------------------

Act.Data

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Data/14.1.108.0__ebf6b2ff4d0a08aa/Act.Data.dll

----------------------------------------

Act.Shared.Licensing

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Licensing/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Licensing.dll

----------------------------------------

Act.Data.ActDb

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Data.ActDb/14.1.108.0__ebf6b2ff4d0a08aa/Act.Data.ActDb.dll

----------------------------------------

System.Data

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll

----------------------------------------

Act.Data.Resources

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Data.Resources/14.1.108.0__ebf6b2ff4d0a08aa/Act.Data.Resources.dll

----------------------------------------

System.Transactions

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll

----------------------------------------

System.EnterpriseServices

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

----------------------------------------

Act.Shared.LicProvider

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.LicProvider/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.LicProvider.dll

----------------------------------------

Act.Shared.Windows.Forms

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Windows.Forms/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Windows.Forms.dll

----------------------------------------

Act.Shared.Win32

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Win32/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Win32.dll

----------------------------------------

Act.Framework.Synchronization

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Framework.Synchronization/14.1.108.0__ebf6b2ff4d0a08aa/Act.Framework.Synchronization.dll

----------------------------------------

System.ServiceModel

    Assembly Version: 3.0.0.0

    Win32 Version: 3.0.4506.3636 (GDR.030729-3600)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.ServiceModel/3.0.0.0__b77a5c561934e089/System.ServiceModel.dll

----------------------------------------

ActOutlookAddin

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/ActOutlookAddin/14.1.108.0__ebf6b2ff4d0a08aa/ActOutlookAddin.dll

----------------------------------------

Act.Outlook.Addin.Shared

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Addin.Shared/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Addin.Shared.dll

----------------------------------------

Extensibility

    Assembly Version: 7.0.3300.0

    Win32 Version: 7.00.9466

    CodeBase: file:///C:/WINDOWS/assembly/GAC/Extensibility/7.0.3300.0__b03f5f7f11d50a3a/Extensibility.dll

----------------------------------------

Act.Shared.Sync

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Sync/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Sync.dll

----------------------------------------

Act.Outlook.Integration

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Integration/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Integration.dll

----------------------------------------

Act.Outlook.Service.Shared

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Service.Shared/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Service.Shared.dll

----------------------------------------

Act.Outlook.Service.Interfaces

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Service.Interfaces/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Service.Interfaces.dll

----------------------------------------

Act.Outlook.Service.Desktop

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Service.Desktop/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Service.Desktop.dll

----------------------------------------

Interop.Redemption

    Assembly Version: 5.0.0.2304

    Win32 Version: 5.0.0.2304

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Interop.Redemption/5.0.0.2304__ebf6b2ff4d0a08aa/Interop.Redemption.dll

----------------------------------------

Act.Shared.Localization

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Localization/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Localization.dll

----------------------------------------

Microsoft.Office.Interop.Outlook

    Assembly Version: 10.0.4504.0

    Win32 Version: 10.0.4504

    CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.Office.Interop.Outlook/10.0.4504.0__31bf3856ad364e35/Microsoft.Office.Interop.Outlook.dll

----------------------------------------

Act.Outlook.Message.Reader

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/Act.Outlook.Message.Reader/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Message.Reader.dll

----------------------------------------

msvcm90

    Assembly Version: 9.0.30729.6161

    Win32 Version: 9.00.30729.6161

    CodeBase: file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_31a54e43/msvcm90.dll

----------------------------------------

CustomMarshalers

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

----------------------------------------

ADODB

    Assembly Version: 7.0.3300.0

    Win32 Version: 7.10.6070

    CodeBase: file:///C:/WINDOWS/assembly/GAC/ADODB/7.0.3300.0__b03f5f7f11d50a3a/ADODB.dll

----------------------------------------

Office

    Assembly Version: 7.0.3300.0

    Win32 Version: 7.00.9466

    CodeBase: file:///C:/WINDOWS/assembly/GAC/Office/7.0.3300.0__b03f5f7f11d50a3a/Office.dll

----------------------------------------

Act.Shared.Images

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.Images/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.Images.dll

----------------------------------------

stdole

    Assembly Version: 7.0.3300.0

    Win32 Version: 7.00.9466

    CodeBase: file:///C:/WINDOWS/assembly/GAC/stdole/7.0.3300.0__b03f5f7f11d50a3a/stdole.dll

----------------------------------------

Act.Outlook.Win.Integration

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Outlook.Win.Integration/14.1.108.0__ebf6b2ff4d0a08aa/Act.Outlook.Win.Integration.dll

----------------------------------------

Act.UI

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.UI/14.1.108.0__ebf6b2ff4d0a08aa/Act.UI.dll

----------------------------------------

System.Runtime.Serialization

    Assembly Version: 3.0.0.0

    Win32 Version: 3.0.4506.3636 (GDR.030729-3600)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Serialization/3.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

----------------------------------------

Accessibility

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

----------------------------------------

Infragistics.Act.Win.UltraWinSchedule

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Infragistics.Act.Win.UltraWinSchedule/14.1.108.0__ebf6b2ff4d0a08aa/Infragistics.Act.Win.UltraWinSchedule.dll

----------------------------------------

Infragistics.Act.Win

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Infragistics.Act.Win/14.1.108.0__ebf6b2ff4d0a08aa/Infragistics.Act.Win.dll

----------------------------------------

Infragistics.Act.Shared

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Infragistics.Act.Shared/14.1.108.0__ebf6b2ff4d0a08aa/Infragistics.Act.Shared.dll

----------------------------------------

Act.UI.PickList

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.UI.PickList/14.1.108.0__ebf6b2ff4d0a08aa/Act.UI.PickList.dll

----------------------------------------

Act.UI.ActivityViews.Widgets.TimeSelector

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.UI.ActivityViews.Widgets.TimeSelector/14.1.108.0__ebf6b2ff4d0a08aa/Act.UI.ActivityViews.Widgets.TimeSelector.dll

----------------------------------------

DevComponents.DotNetBar

    Assembly Version: 4.1.0.0

    Win32 Version: 4.1.0.6

    CodeBase: file:///C:/WINDOWS/assembly/GAC/DevComponents.DotNetBar/4.1.0.0__7eb7c3a35b91de04/DevComponents.DotNetBar.dll

----------------------------------------

Act.UI.Widgets

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.UI.Widgets/14.1.108.0__ebf6b2ff4d0a08aa/Act.UI.Widgets.dll

----------------------------------------

Act.Shared.ComponentModel

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Shared.ComponentModel/14.1.108.0__ebf6b2ff4d0a08aa/Act.Shared.ComponentModel.dll

----------------------------------------

C1.Win.C1FlexGrid

    Assembly Version: 2.5.20042.160

    Win32 Version: 2.5.20042.167

    CodeBase: file:///C:/WINDOWS/assembly/GAC/C1.Win.C1FlexGrid/2.5.20042.160__c9c7ad9c0a5706c9/C1.Win.C1FlexGrid.dll

----------------------------------------

C1.Common

    Assembly Version: 1.0.20031.116

    Win32 Version: 1.0.20042.118

    CodeBase: file:///C:/WINDOWS/assembly/GAC/C1.Common/1.0.20031.116__e272bb32d11b1948/C1.Common.dll

----------------------------------------

Act.Framework.ComponentModel.Core

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.Framework.ComponentModel.Core/14.1.108.0__ebf6b2ff4d0a08aa/Act.Framework.ComponentModel.Core.dll

----------------------------------------

autocomplete

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC/autocomplete/1.0.0.0__ebf6b2ff4d0a08aa/autocomplete.dll

----------------------------------------

Act.UI.Activities.Views.Shared

    Assembly Version: 14.1.108.0

    Win32 Version: 14.1.108.0

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Act.UI.Activities.Views.Shared/14.1.108.0__ebf6b2ff4d0a08aa/Act.UI.Activities.Views.Shared.dll

----------------------------------------

 

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

 

For example:

 

<configuration>

    <system.windows.forms jitDebugging="true" />

</configuration>

 

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error With Outlook Plugin And Accepting New Meeting Requests

What version of ACT! - full build from help | about?
What version of Outlook?
What operating system?
Any anti-virus plugin in Outlook?
New Member
Posts: 4
Country: United States

Re: Error With Outlook Plugin And Accepting New Meeting Requests

Sage ACT! Premium 2012 Version 14.1.108.0

Outlook 2007

Windows XP

Norton anti-virus is installed on the system

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error With Outlook Plugin And Accepting New Meeting Requests

A bit of a google search shows that error is kinda common with Outlook ... even without ACT!: http://bit.ly/Tj8wcH

 

You might try to disable script debugging as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/25669

 

Is this only happening on one pc or multiple?

 

New Member
Posts: 4
Country: United States

Re: Error With Outlook Plugin And Accepting New Meeting Requests

This is only happening with one PC. 

 

I will give that a try and see what happens. For now, I've disabled the creation of an ACT meeting.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error With Outlook Plugin And Accepting New Meeting Requests

New Member
Posts: 1
Country: USA

Re: Error With Outlook Plugin And Accepting New Meeting Requests

Hi all. I have 2 users experencing the same problem, and it is indeed frustrating. I'm not following how disabeling debugging will help. The following troubleshooting steps have been taken (not in this order) but have not resolved the issue. Hope they save someone else some time.

1. Deleted and remade ACT preference files
2. Uninstalled and reinstalled Microsoft .Net Framework
3. Uninstalled and reinstalled ACT
4. Deleted and reinstalled remote database
5. Checked hard drive for errors
6. Uninstalled and reinstalled Microsoft SQL

That's all I can remember right now. Hope this helps. At this point, there's not much left to do. Next I'm going to try:

1. Remaking the Outlook user profile
2. Uninstalling and reinstalling Outlook
3. Switching out RAM modules (per the currupt memory message)