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Error When Trying to Convert a 6.0 Database

Copper Contributor
Posts: 26
Country: United States

Error When Trying to Convert a 6.0 Database

I am currently running Act Premium for Web 2009 11.1.183.0 Hotfix3.  In the past I have converted 6.0 database correctly but that was about 6 months back.  I am now trying to convert another one.  When I open the dbf file the ACT Database Conversion opens up the initial page.  When I click next to choose a standard or custom conversion it automatically give the error below:

 

 

The specified module could not be found (Exception from HRESULT: 0x8007007E)

 

If I click OK on the error I can then choose Standard conversion and then next.  When I click finish on the next screen I get another error:

 

Error accessing or processing a PAD file -

 

Any ideas what might be causing this?


Thanks,

PersonTX

Nickel Super Contributor
Posts: 939
Country: USA

Re: Error When Trying to Convert a 6.0 Database

I would run full maintenance on the ACT 6 database before converting (both actdiag and Compress & Reindex).  It sounds like you have some corruption in that database preventing it from converting.
Michael Matthews
Bridge Concepts, Inc.
Fort Worth, TX
www.bridgeconcepts.com
Nickel Super Contributor
Posts: 843
Country: United States

Re: Error When Trying to Convert a 6.0 Database

Just got the same thing myself.

Trying to convert to 12.1.181 HF1

Ran Red Flags

Scan and repair twice - no red checks

Cleaned up activities, but there are still over 2000 including uncleared.

Any other ideas?

Rita Kogstad
RKA Associates
Stamford, CT
Nickel Super Contributor
Posts: 843
Country: United States

Re: Error When Trying to Convert a 6.0 Database

Rebooted, and conversion completed fine!

Rita Kogstad
RKA Associates
Stamford, CT