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Error: Unable to Cast Object Type

New Member
Posts: 7
Country: United States

Error: Unable to Cast Object Type

I am having an issue with our OCT and adjusting column views.  We are running: Sage ACT! Premium 2011 Version 13.0.401.0, Hot Fix 2; and I am an administrator.  

 

When in the contact list view, if I try to adjust the columns I get the following error:

Unable to cast object type

'Act.Shared.Windows.Forms.FacadeBoolPropertyDescriptor' to type 'Act.Framework.MutableEntitieyFieldDescriptor'.

 

I have noticed that other have poseted about this issue when check-boxes are involved.  We do have check-boxes currently in our colum view (and I cannot change this since I cannot change the columns viewed).

 

I did re-building my preferences, but that did not help.  I've re-booted my system several times as well and that does not help.

 

Thank you.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error: Unable to Cast Object Type

To resolve this issue, you will need to install the Service Pack 1 update for Sage ACT! 2011.  For further information see this article: KB Article 27166

 

As a short term work-around: open the Demo database (it will not contain the yes/no fields), reset the columns.  Close Sage ACT! (to save preferences), reopen (let demo open), switch to your database.

Greg Martin
Sage
New Member
Posts: 7
Country: United States

Re: Error: Unable to Cast Object Type

Thanks for your help on this.  This worked, but it created a new problem that I am not sure how to fix.  I had to "uninstall ACT Network sync service"; and now I don't know how to get this going again.  Any suggestions?  Thanks.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error: Unable to Cast Object Type

You can use the Network sync file attached to the bottom of the following article to reinstall the service: KB Article 27290

Greg Martin
Sage