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Error Message

Avid Listener
Posts: 41
Country: USA

Error Message

I receive the attached message each time I try to refresh ACT


Could not load file or assembly 'AxSHDocVw, Version=, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.


Any suggestions?!Smiley Mad


Error Message

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error Message

What version/build of ACT! are you using (go to Help/About ACT!)?

If you are in a multi-user environment or have ACT! installed on another machine, so you get the same error?


The assembly you stated was in the error, "AxSHDocVw", sounds like a Windows ActiveX .dll.  I was not able to locate that assembly in the install directory for ACT!. So this may indicate you have an issue with Microsoft .NET.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.