07-17-2010 10:16 AM
07-17-2010 06:22 PM
You will probably find this is a timing issue on response within Windows and nothing really to do wtih ACT itself
07-18-2010 05:46 AM
08-23-2010 11:33 AM
ACT 2009 Premium, Win7
I am having the same problem when backing up ACT to C: drive. The error is being generated while I have a web server mapped to to (W on this computer. Other LAN drives mapped to X, Y, Z do not cause any problems. The only way to backup is to disconnect the W: drive/
I have tried dismounting and remounting W: but the problem reappears. I do not have a problem with any other software, including backing up, so I suspect this is ACT specific. If it is a "Windows timing issue" specific to ACT, what does this imply?
03-29-2011 01:25 PM
This problem has never been solved. That is -- A mapped web server to any drive letter prevents ACT from backing up. Only work around is to disconnect the mapped server.
I am hesitant to upgrade ACT since this problem is still showing up in ACT 2011, according to the KB.
09-02-2015 01:16 PM
I've also seen this error when you have two ACT users with the same Contact Name. Check under your Tools menu> Manage Users.
09-03-2015 10:01 AM
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