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Error Message-Synchronisation ACT 9.0 Prem for WGs

New Member
Posts: 1
Country: Australia

Error Message-Synchronisation ACT 9.0 Prem for WGs

We had our sync packets operating fine 7 days ago come back from conference and now this error message. 

'Unable to check if schema is available for sync. Synchronisation is timed out. Contact admin for assistance'

 

can anyone explain and resolve

Tuned Listener
Posts: 57
Country: France

Re: Error Message-Synchronisation ACT 9.0 Prem for WGs

Hi,

 

I had the same problem with ACT 2008 (ACT 10).

I made the sync available for 365 days.

 

From the other side, i made a macro for reindex the main data base every day, but i saw if you don't reindex rdb data base you have the same problem...but you can't reindex because rdb is usually made for standard user and they are n ot allowed to "touch the data base".

 

I ll be very happy if you've got solution.

 

Thanks for the anwser

 

 

Rémi

 

 

Copper Contributor
Posts: 28
Country: USA

Re: Error Message-Synchronisation ACT 9.0 Prem for WGs

Hello

Take a look at the following KBs:

 

Answer ID   14349  Database Rebuild and Repair Procedures
Answer ID   19642 Database Rebuild and Repair Procedures
 
Hope that helps.
Nabel1611 

 

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error Message-Synchronisation ACT 9.0 Prem for WGs