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Error Message - Invalid Chart FX Gauges License

New Member
Posts: 9
Country: USA

Error Message - Invalid Chart FX Gauges License

On the activities dashboard, the "speedometer" style chart is not appearing.  This is the first time I have seen this problem in years of using ACT.  In place of the chart is the message "Invalid Chart FX Gauges License (0x000000001).  Please contact Software FX, Inc. Support."   This feature was working for us as recently as Friday (today is Monday).

 

We are using ACT V18.0 client, 18.2 (web) on the server.

 

Thanks in advance for any advice.

 

John S.

 

 

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Error Message - Invalid Chart FX Gauges License

According to this knowledge base article, it's an issue that's recently happened and they are looking at it:
http://kb.act.com/app/answers/detail/a_id/38363
New Member
Posts: 9
Country: USA

Re: Error Message - Invalid Chart FX Gauges License

Thank you Mike!

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Error Message - Invalid Chart FX Gauges License