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Error Message: Date Error (cyclic redundancy check).

Copper Elite Contributor
Posts: 479
Country: USA

Error Message: Date Error (cyclic redundancy check).

Any idea what this is?

Tony Holowitz
Arlington (Boston), Massachusetts
781-728-9777

www.tonytheteacher.com
www.365ActTips.com
www.TeachAnOldDogNewTricks.com
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error Message: Date Error (cyclic redundancy check).

Hello Tony,
When do you get this error? And what version of ACT! are you using?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Contributor
Posts: 173
Country: Australia

Re: Error Message: Date Error (cyclic redundancy check).

Wihtout much more information I would suspect this is a hardware issue with either RAM or Hard Drive.
Travis Rosevear ACC for
Act Today Australia and New Zealand
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error Message: Date Error (cyclic redundancy check).

Copper Elite Contributor
Posts: 175
Country: USA

Re: Error Message: Date Error (cyclic redundancy check).

I am getting the same error. Just started yesterday. Been using ACT for about 6 years with few problems. What is strange about this error is that it is happening on two clients from two different locations when we attempt to sync with the server. Two others from two other locations sync as normal with no problem.  

 

Version: ACT! by Sage Premium 2009 (11.0) Version 11.1.183.0, Hotfix 4

 

Sync file from today from one of the two clients not working:

 

 

 

======= SYNC SESSION - 2/1/2012 12:04:48 PM ========

[ Info | 2/1/2012 12:04:48 PM ]Message: Sync remote client created. [ Info | 2/1/2012 12:04:48 PM ]Message: Checking if schema changes are available for sync. [ Info | 2/1/2012 12:04:50 PM ]Message: Client establishing synchronization with server database: SERVER_5_28_10 [ Info | 2/1/2012 12:04:56 PM ]Message: Initial Handshake completed. [ Info | 2/1/2012 12:04:56 PM ]Message: Checking if data changes are available for sync. [ Info | 2/1/2012 12:05:00 PM ]Message: Client initialized database send session: 49 [ Info | 2/1/2012 12:05:19 PM ]Message: Client initialized. [ Info | 2/1/2012 12:05:19 PM ]Message: Client schema synchronized. [ Info | 2/1/2012 12:05:54 PM ]Message: Server initialized. [ Info | 2/1/2012 12:05:55 PM ]Message: Server schema synchronized. [ Error | 2/1/2012 12:06:05 PM ]Message: File synchronization failed. [ Error | 2/1/2012 12:06:05 PM ]Message: Synchronization has failed. Server Error Description: Data error (cyclic redundancy check).

Copper Elite Contributor
Posts: 175
Country: USA

Re: Error Message: Date Error (cyclic redundancy check).

I have the same version as you. 2009 version 11 hot fix 4. Same exact error. Never had this error before. What was the solution?

Moderator
Posts: 704
Country: USA

Re: Error Message: Date Error (cyclic redundancy check).

Tbudde,

 

  You just responded to your own response from last year, so it would appear you have had the error before.  Did you get this solved last year and it has returned?

 

  Usually a CRC is a read/write error.  Either the data was malformed, or not functioning.  This is often an error with the storage type you've chosen (Bad hard-drive, or invalid location).

 

 

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com