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Email

New Member
Posts: 16
Country: China

Email

Ive just bought Act Premium and just using it on 1 computer. Ive set up the email with Outlook as recommended, but trying to send email to a contact is a problem, the error message reads; retrieving the COM class foctory for component with CLSID (0006F03A-0000-0000-C000-000000000046) failed due to the following error: 80010100

 

does anybody kno what the problem is?

Nickel Elite Contributor
Posts: 567
Country: USA

Re: Email

The Class ID error message you are displaying is related directly to Outlook.  While I am not sure what exactly tiggered the issue, please invoke a repair on your Outlook software, either via Add/Remove else reinstall via the Microsoft media in an attempt to resolve the issue.

 

Please post your results.

 

thanks,

-Matt

Matthew McFadden
Copper Elite Contributor
Posts: 126
Country: USA

Re: Email

Had customer who had both Outlook 2003 and 2007 installed. removed the later and ran Detect & Repair. Email was able to send normally after this.
Scott Lahn
Sage ACT! Customer Support