03-23-2011 06:01 AM
We are using Act Premium 2011 across all different versions of Outlook. On one machine, we need to go back and set our preferences to the server-based Act .pad file in order to be able to use the Outlook/Act sync with out-going emails and to be able to link incoming emails to contacts in ACT. Is there any reason why this is happening - its very inconvenient.
03-25-2011 07:13 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
03-25-2011 09:52 AM
I'm not meimike, but we're having the same issue - ACT! Premium 2011 on a Win Server 2003, 13 users, mostly XP SP3, 4 Win7, all users must reset the address book/database every morning when they launch Outlook and on every reboot.
03-25-2011 10:01 AM
This is meimike - thanks gentlemen for getting back on this.
We are running off of the same server and variouis machines with different Microsoft Office versions - I think everyone should be windows XP. I don't seem to have a need to do this except when I change ACT dbases from one to another. Sometimes I use one on my C:drive locally and then when I restart ACT and switch dbases, I need to go back to preferences and do it again.
My one users is similar to JSWilson's users - EVERYTIME no matter what.