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Email recipients not receiving attachment through mail merge

New Member
Posts: 3
Country: United States

Email recipients not receiving attachment through mail merge

ACT! by Sage Premium for Workgroups 2007 (9.0) (ST Edition) Version 9.0.1.162

ACT mail merge: Contacts receive the email but not the attachment. Why?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Email recipients not receiving attachment through mail merge

This sounds like a reported issue in ACT! 9.0.1 that was addressed with a hot fix. Please ensure that you have applied the latest hot fix to your installed versions. Instructions and the download can be found in KB 21795.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.