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Email question. Using Lotus Notes and Configuring ACT 2010 Prem email to talk together

Copper Elite Contributor
Posts: 148
Country: United States

Email question. Using Lotus Notes and Configuring ACT 2010 Prem email to talk together

Hello ACTonians,

  I am using Microsoft Outlook (Domino "Lotus Notes" Plugin) for my email. Essentially,..I use Outlook that gets email from the Lotus Notes server. When I get email from someone in the company, the address looks like this     jdoe/PLSI/PLSI . The persons web address is john.doe@xxxx.com  .

 

 The problem is that when I type emails,...it does save it into history. When I am recieving emails,...it is not because I have te address saved in act as john.doe@xxxx.com  but I am recieving it as jdoe/PLSI/PLSI. Understand?

 

 How can I make it so I will record all incomming emails too? Thx.