Email mail merge using Outlook 2007

[airlite]

When mailmerging to my Act contacts all the mails go to the Drafts folder. They do not show in the Sent folder - why? I presume they are being sent as I get delivery messages back.

[GLComputing]

That's odd. ACT! should only be putting them in the Outbox for Outlook to send.

Are you using ACT! 10.01 (check in Help | About)?

How many contacts are you trying to main at the same time?

Does it still happen if you select 1 contact? how about 2?

[airlite]

Yes I have Premium 10 witht he latest updates. I have just done an email mailmerge of 38 contacts. 3 have been sent and are in the sent items and the rest have gone to the drafts folder.

Individuals send fine. I have Outlook 2007 SP1.

Rgds

[GLComputing]

This is an ACT! 6 link with the same problem... can you give this a try?

http://tinyurl.com/27hrr7

[ddrouin]

I have just started having exactly the same problem and I am using the same versions of both Outlook and ACT.  The one change that was made recently in our business is that Outlook was switched from a POP3 account to an Exchange server.  The problem of emails going and staying in the Drafts folder occurs when doing a mail merge with as little as 2 contacts.

Have you found a solution to this problem?

[Tony_the_Ferret]

I am  on ACT 11.1.183.0, Hotfix 1, office 2007 and ~Windows 7 and I have also this experience,, why to the drafts. Yes I have sent a single mail and it goes through fine, but today I created a mailmerge to 47 and they all went into draft.

I use word as the editor.

History is created and when I look at the email, it tells me it was sent

[gmartin]

Have a look at this Knowledgebase article: Emails appear in Drafts instead of Sent folder

[jbickle]

silly question but do the contacts all have email addresses?

[Tony_the_Ferret]

yes they all have emai laddresses, and no the entry in the knowlege base did not help. i had that setting already checked

[GLComputing]

Are the items in Drafts blank (no body) if you open them?

Is Outlook open when doing the merge?