06-22-2017 04:06 AM
We are using Act! v19.2
One of our users is experiencing problems when clicking on the email link - sometime it works & others it freezes.
Any ideas please?
Interestingly the users with the newest PC's (pre-loaded with windows 10) are the ones that have the majority of problems with Act!.
06-26-2017 04:40 AM
Is the issue occuring when you're clicking the large E-mail button in the toolbar, or when clicking the email addresses themselves in the detail view or list view?
I'd suggest running an office repair to try and resolve this issue.