Email from Act Scheduler for backup

[shari@sfadvance.com]

In the act schedule for Act Premium version 19.2.146.0 update 1 on my server - we can send a test email for backup confirmation and it always goes thru as a test.  Once the scheduler is closed it seems to drop the credentials of my email password.  Any ideas?  

[Carl Mag]

Is it forgetting the other information such as the outgoing SMTP server name and port or just the password field?

[shari@sfadvance.com]

seems to be just password it is reverting to a previous one.  I retype just password and the test works again. 

The smtp server name and ck boxes in use ssl and my smtp remain checked.  

[shari@sfadvance.com]

Still looking for any help on this one.  Please let me know if anyone has had this issue?

[Dan Horn]

Do you happen to use SSL? as this will not work via the Act Scheduler.

 KB 38116 - Act Scheduler fails to send email alerts when configured to send through SSL connection

[shari@sfadvance.com]

Yes we do use SSL - Does Act have this as an enhancement request?

[Dan Horn]

It is presently standing as an open defect and do not presently have a date of resolution. 

for your reference here is the defect number D-05626

The current work around at this moment would be to setup the email alerts with email account that does not use SSL.