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Email attaching to ACT

New Member
Posts: 3
Country: USA

Email attaching to ACT



Should incoming emails be attaching to ACT or only outgoing emails? For example a customer sends and email to an ACT user. The customer is listed in ACT and has a valid email address in ACT. Will the ACT to Outlook Sync attaching the incoming email to ACT or only outgoing emails get attached to ACT?



Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Email attaching to ACT