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Email attaching to ACT

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New Member
Posts: 3
Country: USA

Email attaching to ACT

Hello,

 

Should incoming emails be attaching to ACT or only outgoing emails? For example a customer sends and email to an ACT user. The customer is listed in ACT and has a valid email address in ACT. Will the ACT to Outlook Sync attaching the incoming email to ACT or only outgoing emails get attached to ACT?

 

Thanks...B

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Platinum Elite Contributor
Posts: 14,650
Country: Australia

Re: Email attaching to ACT