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Email address link not working for user

Copper Super Contributor
Posts: 38
Country: Australia

Email address link not working for user

A user can not get a new email to open when clicking on the clients email address.

ACT! Premuim 2010
Version 12.1.181.0 Hot Fix 1 & 5
SBS 2011
Win7Pro Clients
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Email address link not working for user

Please provide some additional information so that members may be better able to assist:

- Is there an error associated with this?
- How is the email client set up? (Tools > Preferences > Email System Setup)
- If using Outlook, what version of Outlook?
Greg Martin
Sage