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Email System not set up

Copper Contributor
Posts: 22
Country: Canada

Email System not set up

We have been using ACT 2006 Premium with Outlook 2003 as the email program for years.....then all of a sudden on one computer the email just quit working....when I click on the Email icon in ACT....I get a message quote "You haven't set up any e-mail systems. You need to do this before you can send or receive e-mail in ACT! "  I have gone into preferences and setup email using Outlook, then tried Outlook Express, then tried Internet Mail.....although I can set up the email in preferences...when I again try to send email thru ACT...I keep getting this same message.  So I tried uninstalling ACT and Office.....still hasn't made a difference.....any ideas short of reformating computer?
 
Thanks
 
Chris
 
Estate Planning Services Ltd.
Copper Elite Contributor
Posts: 118
Country: india

Re: Email System not set up

Follow this online KB. it describes the same issue you have in your computer
Copper Contributor
Posts: 22
Country: Canada

Re: Email System not set up

I rebuilt the ACT preferences as described in the kb article you referred to.  Unfortunealtely it didn't resolve the issue......I guess I'm drawing closer to having to reformat......any other ideas?
 
Thanks
 
Chris
Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: Email System not set up