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Email Quick Attach History Result

Copper Super Contributor
Posts: 61
Country: Australia

Email Quick Attach History Result

Is it possible to change the History Result Description for a Quick Attached inbound Outlook message from the standard "Email Attachment" to something a little more descriptive such as "Email Received" and for an email sent to say "Email Sent"?

 

I have created an Activity type called "Email" with the results I want but I am getting a little tired of manually editing the History for every message.

 

 

Regards

Brett Merriman ACC

Brett Merriman
ACT! Certified Consultant
Action CRM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Email Quick Attach History Result

There are no options for changing the default value for the automatically attached emails. 

 

If you'd like to submit this a future feature, you can visit the Share Your Ideas Forum and submit an enhancement request.  Once submitted, other members will have the opportunity to vote and comment on your suggestion.

Greg Martin
Sage