08-09-2017 01:57 AM
08-09-2017 06:05 AM
I remember seeing a listing of the Builds of Outlook 2016 that will work with Premium Web - can't seem to find it now - can you please direct me to it?
Is there a timeframe for having the known issues hopefully resolved?
08-09-2017 07:07 AM
08-09-2017 01:42 PM
08-10-2017 01:34 AM - edited 08-10-2017 01:34 AM
The new Knowledgebase article has links to Microsoft articles with further information on the different update channels available for Office, and instructions on how to switch to the deferred update channel.
Downgrading to an older version and disabling updates is a less ideal solution, as it could inadvertently leave customers on a version of Office that eventually becomes outdated. Remembering to allow updates again after a solution has been found would be a manual task for the customer as we have no way of tracking which users have done this in order to remind them. Switching to deferred updates ensures that updates still reach the customer, only at a delayed rate for any feature changes, but with any any current security updates as soon as they are released.