Email Link - Create new message

[OscarMaxwell]

I've had this issue before, but can't remember how it's fixed.

An email withing Act! - clicking it does not open a new mail message.

thanks 

[Carl Mag]

 Check if the Act.Outlook.Service.exe is Hung on an email-->

Go to:

C:\Users\yourname\AppData\Roaming\ACT\ACT Data\HistoryQueue

There is where the temp emails are stored. Possibly one is jamming up the gears.

Move them to another folder or make a new folder.  You can also put them in Trash Can

Reboot computer

Hopefully that gets things rolling again

**moving emails out of this folder might mean a history is not created for them