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Email History

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Copper Contributor
Posts: 15
Country: USA
Accepted Solution

Email History

For months I have been sending emails out from an individual's contact page.  When I did it recorded it in History.  All of a sudden it has stopped doing the auto populate of the email and now does not record in the history.

 

Any suggestions.  I have done through the email setup process and told it to record in history.  Still is does not record.


Accepted Solutions
Solution
Accepted by topic author nassman
‎02-11-2016 08:18 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Email History

Hi nassman,

What version of Outlook are you integrating with?
Are you still able to record emails using the quick attach feature?

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All Replies
Solution
Accepted by topic author nassman
‎02-11-2016 08:18 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Email History

Hi nassman,

What version of Outlook are you integrating with?
Are you still able to record emails using the quick attach feature?