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Email Expiration Notice

Copper Contributor
Posts: 97
Country: USA

Email Expiration Notice

I keep getting an email from ACT that says my support eligibility is expiring... (Screen Shot below) I don't understand what it is that we need to upgrade or subscribe to? We pay a monthly subscription fee for ACT premium and we have version 17....Is this a bogus email? Does it apply to me? I'm very confused about this....



Silver Super Contributor
Posts: 2,342
Country: USA

Re: Email Expiration Notice

 If you are currently using Act! v17 I think you can safely ignore that email.



If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
Click Here to Purchase Act!
Posts: 4,041
Country: United_Kingdom

Re: Email Expiration Notice

Hi Rachel,

Stan is correct, you can safely ignore this email.

Apologies for the confusion, we're looking into why this happened and how we can minimize confusion on these type of notifications.