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E-mails Stuck In OutBox (V-10 W/Outlook 03')

New Member
Posts: 3
Country: USA

E-mails Stuck In OutBox (V-10 W/Outlook 03')

E-mails Stuck In OutBox (V-10 W/Outlook 03').  I am new to ACT.  When I send e-mails W/Outlook 2003 (i.e. “reply”), my e-mails will not go out.  I am using ACT V10 Premium.  I also receive “COM Object That Has Been Separated From Its Underlying RCW Cannot Be Used” error messages, as well as others.  I searched this error messages on KnowledgeBase and referred me to Answer ID 21758.  

Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

Did you upgrade to 10.01? Did it fix the problem?
 
You might also see KB articles 16480, 14160 or 17438.
New Member
Posts: 5
Country: USA

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

We are having the same issue on 1 of 20 computers.
 
ACT 10.0.1 Premium
 
Office 2003 SP3
 
When in Outlook Outbox, email will NOT deliver outgoing emails but will successfully send/recieve.
 
Must click to a different folder (ie Inbox, Sent Items) in order to send/recieve emails.
New Member
Posts: 5
Country: USA

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

Tried all 3 KB references with no avail.
 
 
Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

That's probably because while you're in the Outbox, Outlook is waiting to see if you re-open the email to stop it.
 
Why would you have Outlook in the Outbox, anyway?
New Member
Posts: 5
Country: USA

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')



GLComputing wrote:
That's probably because while you're in the Outbox, Outlook is waiting to see if you re-open the email to stop it.
 
Why would you have Outlook in the Outbox, anyway?



Why is being the Outbox a concern?
 
When sending email from the Outlook, being in the Outbox still sends/recieves.....
Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

New Member
Posts: 5
Country: USA

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

No, I meant normally when in Outlook and the outbox.  The send/recieve has no issues.
 
Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

The Outlook API allows other apps to put emails in it's Outbox... then it send when it choses to.
 
When it sends from Outlook, Outlook knows to send it straight away
New Member
Posts: 5
Country: USA

Re: E-mails Stuck In OutBox (V-10 W/Outlook 03')

So, what is the solution?