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E-mail History Page Error - ACT! 2010

New Member
Posts: 3
Country: USA

E-mail History Page Error - ACT! 2010

We are experiencing an issue with the e-mail history feature of ACT!  As of now, we have been using the outlook client to quick attach e-mail messages to numerous contact records.  For some reason, when trying to recall (click) these messages to preview, only a handful will work and the rest have a javascript page error that shows in the bottom left hand corner of IE7 when the message is clicked.  It says:

 

Line: 3371

Char: 2

Error: Object doesn't support this property or method

 

I have tried diagnosing this problem in add-on disabled mode in IE, but was unsucessful.  Has anyone else encountered this issue or are there any solutions available? 

 

Thanks in advance.