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Duplicates

Copper Contributor
Posts: 5
Country: USA

Duplicates

[ Edited ]

In Premium v16, I have the duplicate checking feature set up how I need it, but yet when I test with what I know will be a duplicate, it doesn't give me any kind of an error or warning that the same contact already exists.

Copper Elite Contributor
Posts: 232
Country: Germany

Re: Duplicates

Hi the duplicate feature in ACT needs a 100% match, so if you defined company, contact, email, all 3 fields have to be 100% the same in the contact, then it will come up with a warning.

 

regards

 

INgo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040