10-16-2014 01:09 PM - edited 10-17-2014 07:52 AM
In Premium v16, I have the duplicate checking feature set up how I need it, but yet when I test with what I know will be a duplicate, it doesn't give me any kind of an error or warning that the same contact already exists.
10-19-2014 08:29 PM
Hi the duplicate feature in ACT needs a 100% match, so if you defined company, contact, email, all 3 fields have to be 100% the same in the contact, then it will come up with a warning.
regards
INgo Lange