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Duplicate history

New Member
Posts: 1
Country: USA

Duplicate history

After upgrading to version 18, we noticed that both histories of contact and opportunities are being update when we change the fields in opportunities. This is duplicate and inconvenient for us. Please update this feature to only show the history within opportunities when opportunities are being updated.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Duplicate history

It should be the same History item, displaying on the linked records, not a duplicate.

You can set the History filter not to show them
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Duplicate history

As Mike explained above, these history entries can be filtered out of the contact's history tab by unselecting the "Opportunity Histories" option in the Types dropdown.

 

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