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Duplicate contact problem

New Member
Posts: 1
Country: Canada

Duplicate contact problem

Hi, i'm got error message when user try to duplicate contact on

ACT! by Sage Premium for Web 2008 (10.0) (ST Edition) Version


This is what I did:

Opened database
Duplicate contact
Duplicate data from primary fields
Entered a name in the Contact field
Look up company
 received error message - one or more errors have been detected. Place your mouse on the red error indicator to display the error message.

There was no red error indicator
I was able to click out of this and clicked on contacts, hoping that I would have two entries, but I only had one.


Platinum Elite Contributor
Posts: 14,732
Country: Australia

Re: Duplicate contact problem

See options in this ACT! Knowledge Base article -


I'd also recommend updating to 10.03 and then hotfix 3 for 10.03 (two seperate downloads) ... fixes a number of items.